Digital overconnectivity at work: a qualitative and quantitative study

The rise of communication technologies and their intensive use in the workplace, in conjunction with the 2016 French labor law’s “right to disconnect”, has resulted in peaked interest in occupational risk prevention. This qualitative and quantitative study aims to define digital “overconnectivity”, the causes of discomfort experienced by employees while connected, and the connection regulation strategies within the enterprise. The aim is to take targeted preventive actions based on the results. The activity and lived experience of digital connection is studied through a questionnaire and through interviews, with a population of executives at the company Orange. Sources of discomfort associated with digital connectivity are identified and regulations in the company are analyzed.