Le Travail Humain 2012/4 Vol. 75, 2012/4 - pagesPages 353 to 376The Role of Professional Narrative Accounts in Preparing Future ErgonomistsBy Joffrey Beaujouan, François DaniellouPages 377 to 397Effectiveness Criteria for Consulting: Practitioners' ViewpointsBy Francine Roy, André SavoiePages 399 to 420The Enigma of Safety Culture in Risk Organizations : an Anthropological ApproachBy Isabelle FucksPages 421 to 447Towards an Ergonomic Approach to Documents and Documentary Activities in the WorkplaceBy Hélène Eyrolle, Jacques Virbel, Julie Lemarié, Franck Amadieu