The topic of organizational citizenship behaviour has generated a considerable amount of research over the past ten years. This has derived particularly from industrial and organizational psychologists. Despite increasing interest, however, little research has been carried out from within a French context. The aim of this paper was to develop such knowledge.
Although there are abundant studies on organizational citizenship behaviour, the role of job attitudes still remains much misunderstand. Job satisfaction and affective commitment have been studied the most, whilst relationships between job involvement and organizational citizenship behaviour have largely been neglected. An empirical study was conducted using a sample of 122?managers to examine the relationship between organizational citizenship behaviour, job satisfaction, affective commitment, and job involvement.
Using confirmatory factor analysis, it was shown that an organizational citizenship behaviour structure builds upon four factors?: altruism, conciliation, courtesy, and civic virtue. The results suggest that sportsmanship is not present. Furthermore, they show that only job satisfaction and job involvement relate to altruism and civic virtue respectively. Affective commitment has no relationship with organizational citizenship behaviour. The present study indicates that when job satisfaction, affective commitment, and job involvement are considered together, only one determinant can stimulate organizational citizenship behaviour. It is a first time that these results have been obtained in a French context. The most important data concern the relationship between job involvement and organizational citizenship behaviour.
Finally, the contribution made by this research is discussed, together with its implications and limitations.